No more duplicates! If you make a field 'unique', you will be able to block the creation of duplicated records automatically. One big plus is that you can use them as references in your import files, which means no more ID matching.
Edition Qualifier: This feature is available in all FreeAgent Editions.
User Permissions: Only the Administrator can manage Fields.
In this tutorial, we will cover the following topics:
Navigate to Form Fields
Open the menu and go to 'Admin Settings' to display the available options, then click App Setup to display even more options. Then select your desired app and click on 'Form Fields'. You can also use the search function to get there faster, just start typing 'Form Fields'.
Create Unique Fields
You can create a new field or edit one of your existing ones to make them unique, as long as their type is one of the following:
- Phone
- Text
- URL
Note: You can only have one unique field per App.
To learn more about Fields and how to create them, please visit the following tutorial:
Fields
For the field types listed above, you will notice a 'Unique' checkbox. Select it to make that field Unique and save it.
Note: If duplicated values already exist for the selected field, it won't be possible to set it as Unique. Remove all duplicated values first.
Next time you add a record, FreeAgent CRM will use this unique field to validate if another record with the same value already exists.
Existing Duplicates
When you attempt to make a field 'Unique', FreeAgent CRM will validate the existing records of the App to make sure that there are no duplicates at the time.
As soon as you hit the 'Save' button after marking the 'Unique' checkbox an error message indicating that duplicates exist and a window will show the duplicated values and how many of them exist.