We know that there are cases where you may need to blacklist some emails given that they contain sensitive information. Whether it is for security reasons, privacy policies or if they contain confidential information you can blacklist them on FreeAgent CRM.
The blacklist exists at an individual level, which means that any email address you add to the list will be blocked from your profile only. Your team members will keep receiving those emails if they don't blacklist them too.
The email addresses that belong to your team members, including both the one they use to sign in and the ones they have paired, are automatically blacklisted.
Blacklist emails, click on 'Settings' and then click on 'Email Blacklist', you can also use the search function and start typing 'Email Blacklist'. Then click the 'Add' button.
Add the email address you want to blacklist and then click the 'Save' button.
From this moment on, the emails coming from the addresses in the blacklist are not going to be synchronized to FreeAgent CRM. It is important to mention that existing emails will not be automatically deleted, it will be necessary to delete them manually.
If you want to receive emails from those addresses in the blacklist, just click on the checkbox right next to it and then on the 'Delete' button.
It will be necessary for you to confirm that you want to remove that email address from the blacklist by clicking on the 'Delete' button in the dialog box.
And there you have it, adding email addresses to the blacklist is really simple, as well as deleting them from it.